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1. Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed slightly. If there is a significant delay in shipping your order, we will notify you via email.
2. Shipping Time
Estimated delivery times depend on your location.
- United States: 5–10 business days
- International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
3. Shipping Fees
Shipping costs are calculated at checkout based on your location and the shipping method selected.
From time to time, DestinaMart may offer free shipping promotions, which will be clearly indicated on the website.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery.
Please allow 24–48 hours for tracking information to update.
5. International Shipping
We ship to many countries worldwide. However:
- Delivery times may vary depending on the destination.
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
DestinaMart is not responsible for delays caused by customs.
6. Incorrect Address
Please ensure that your shipping address is correct at checkout.
DestinaMart is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately at arlo9791323@gmail.com.
7. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery.
Email us at arlo9791323@gmail.com with:
- Your order number
- Photos of the damaged product (if applicable)
We will work with the shipping carrier to resolve the issue and provide a replacement or solution when appropriate.
8. Contact Information
If you have any questions about this Shipping Policy, please contact us:
DestinaMart
Email: arlo9791323@gmail.com
Arlo LLC
30 N Gould St #55111
Sheridan, WY 82801
United States
